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Draft for review — not the production agreement. This document is a release candidate and contains bracketed placeholders that must be completed before publication.
Legal & Safety

Legal Center

These documents explain how Aralio works, how we protect personal information and Students, and what Parents and Tutors agree to. You can read them before creating an account.

Terms of Service

Rules for adult Parent and Tutor accounts, bookings, Aralio Credits, messages, complaints, and Platform use.

v1.0-rcPending approvalEffective: [EFFECTIVE DATE]

Privacy Policy for Adult Users

How Aralio handles information about Parents, Tutors, applicants, visitors, and authorized personnel.

v1.0-rcPending approvalEffective: [EFFECTIVE DATE]

Children's Privacy Notice

A Parent-facing and child-friendly explanation of Parent-managed Student profiles and Student information.

v1.0-rcPending approvalEffective: [EFFECTIVE DATE]

Community and Child Safety Standards

Professional boundaries, Parent supervision, communication, meetings, reporting, and enforcement.

v1.0-rcPending approvalEffective: [EFFECTIVE DATE]

Tutor Provider Agreement

Role-specific agreement for Tutors covering approval, service standards, payouts, and obligations.

v1.0-rcPending approvalEffective: [EFFECTIVE DATE]

Cancellation, Refund and Credits Policy

When Credits are reserved, charged, restored, or refunded and how no-shows and service failures are handled.

v1.0-rcPending approvalEffective: [EFFECTIVE DATE]

Cookie Notice

Browser technologies used for authentication, security, preferences, and any approved analytics.

v1.0-rcPending approvalEffective: [EFFECTIVE DATE]

Contact & Complaints

For support, safety, privacy, or complaints, contact Aralio at hello@araliolearning.co. Safety concerns may be reported at any time. For immediate danger, contact local emergency services first.